General
The policy applies to Accessories orders only, placed online, by email or over the phone. For information regarding Harps, see warranty policy

Return
You have 14 calendar days to return an item from the date you receive it. Returns are only accepted if it flaws in workmanship or defect in material or you received the wrong item(s). No returns are allowed if you change your mind, or placed the order incorrectly. To claim return and refund please contact us by email to approve your return at: exports@mikelharps.com

Refund
Your returned item must be in its original condition with all tags intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund request. If approved, your refund will be processed, and you will be reimbursed by PayPal or the original method of payment. Shipping charges are not refundable